Terms & Conditions

Eligibility

Use of Mantra fresh is restricted only to persons of age above 18 years in accordance to the Indian Contract Act 1872. If you are below 18 years, you can buy only under the supervision of a parent or guardian. Providing fraudulent information or performing anything that implies otherwise is considered as a fault on your side and Mantra fresh has all the rights to refuse your access to our website without any notice.

Account Information

When you sign up onto our website, you must make sure you are providing genuine and accurate information about your name, age and any other details asked for. Any fallacious information if comes into our notice may result in termination of your account temporarily or permanently.

If you log in to our website, you are expected to take the whole responsibility of the privacy and security of your information provided. The information includes your login id, password, security questions, etc. Unauthorized access, irresolute login, change in personal details (password, phone number, etc.) in the absence of your notice are considered insecure. Mantra fresh does not take any responsibility for the above-mentioned issues.

Color variations

At Mantra fresh, we try to keep the colors of the products as accurate as possible. However, there may be slight differences in the color do to lighting, the device you use, the screen color of your device, etc. Since this not in our control, we do not take accountability for the variations in color of products if found.

Pricing

The MRP is the final price on the website unless and otherwise specified. The prices existing at the time of order will be the prices charged at the time of delivery. The prices of fresh foods like fruits, vegetables, etc. may fluctuate on daily basis (according to market prices). In such case, we don’t refund or collect extra charges for the difference in price margin.

Transactions

The transactions you make on Mantra fresh while purchasing are entirely subject your device, it’s connectivity and the payment service you use. Mantra fresh is just a platform that enables you to purchase products and doesn’t have any control over the transactions made on the website by anyone.

Cancellation & Refund Policy

Our customers can opt to cancel their orders within the specified time by contacting our customer care executive. In that case, we will refund the amount paid by you back to the source of payment. Also, if you are not satisfied with the product, you can reject it at the time of delivery and your amount will be credited back to you. Furthermore, in case we find any of the users providing false information or not complying with our privacy policy and terms & conditions, we have the authority to cancel their orders or terminate their account temporarily/permanently.

Conduct

If your use of the platform in any way is found to be inappropriate, indecent, promoting harassment or violence, defamatory, objectifying, deceptive, obscene and anything that is ethically or lawfully wrong, we are entitled to terminate your access to our website. You shall only use the website for lawful purposes. Thereby, you understand that information we receive from your device to ours accounts to you and you shall take the whole responsibility that it doesn’t fall into any of the above categories

License

Liable to your compliance with these Terms of Use and payment of pertinent charges, assuming any, Mantra fresh gives you a restricted permit to access and utilize this site, yet not to change it, or any part of it, without written consent of Mantra fresh and/or its associates, as might be relevant. This permit excludes any resale or business utilization of this site or its substance; any assortment and utilization of any item postings, portrayals, or costs; any subsidiary utilization of this site or its substance; any downloading or duplicating of record data to serve another vendor. Any portion of the website including the content (visual or written), trademarks, graphics, titles or any copyrighted information cannot be plagiarized, reproduced or exploited in any way without the written content of Mantra fresh.

Intellectual property claim

Mantra fresh and its affiliates regard anyone’s innovation and intellectual property. In case you believe that your protected intellectual rights have been utilized or exploited in a way that leads to concerns of infringement please bring it to our notice by contacting us at support@mantrafresh.com so that we can take a suitable action regarding the same.

Losses

We do not take any responsibility for your losses including transactions, expenditure, data, revenue and other such losses that aren’t under the control of Mantra fresh. The user understands and agrees that Mantra fresh doesn't provide compensation (monetary or otherwise) for any such losses.

Right to revise policies

Mantra fresh has the authority to make changes to our website, policies, and terms of use anytime without notifying you. You will be liable to the policies and terms of use existing at the time that you use the site or that you place orders from us.

Reimburse and release

You will reimburse and release Mantra fresh, its affiliates, partners and its individual officials and employees from any claim emerging out of your violation of these terms of use or your infringement of any law, rules, guidelines or third-party regulations. You thus explicitly release Mantra fresh, its associates as well as any of its officials and agents from any cost, harm, risk or other result of any of your actions and waiver any claims that you may have for this benefit under any rule, contract, etc.

Law

All the terms & conditions mentioned above shall be seen, governed and interpreted in accordance with the existing laws of India at that time of use.

WRITE TO US

Please send any comments, questions, or enquiries you have about our website to support@mantrafresh.com